PatientReferralManagement

Streamline, standardize and automate your end-to-end Patient Referral Process seamlessly.

Get actionable insights to transform your referral workflows and improve care coordination throughout the care journey.

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Here's why your care practice should get started with HealthViewX

55%

80%

45%

40%

Hear what our customers say

Hear what Noami Alvarez has to say about how HealthViewX Patient Referral Management Software has simplified and streamlined the patient referral process at Altura Centers for Health.

HealthViewX Patient Referral Management

A care orchestration platform for managing both inbound and outbound patient referrals that enables greater convenience for healthcare providers, payers, and most importantly, patients. The solution empowers health systems to manage their end-to-end referral cycle with extensive visibility thus enabling the providers to streamline the process, reduce medical errors/delays and get analytical insights for informed decision-making.

Our HIPAA compliant SaaS solution enables care providers to improve the patient experience using technology to create defined workflows and improve care quality. Its comprehensive feature set contribute to improved operational efficiency and reduced overhead cost.

  • Bi-Directional EMR Integration
  • Scheduler Integration
  • Multi-Channel Referral Consolidation
  • Automated Notifications & Reminders
  • Automated Insurance Pre-Authorization
  • User Specific Workflow Customization
  • Intelligent Provider Match
  • Real-Time Tracking & Timeline View
  • HIPAA Compliant Document Transfer
  • Actionable Dashboard & Analytics

Who we serve

 
FQHCs/Community Clinics
 
Large Hospitals/Health Systems/ACOs
 
Specialty Clinics
 
Universities
 
Imaging Centers

For Outbound Referrals

HealthViewX automates the outbound referral process – right from automating insurance pre-auth form fills to updating patient information back into the EMR/EHR and closing the referral loop.

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processing outbound patient referrals

For Inbound Referrals

HealthViewX consolidates referrals from multiple channels into a single queue. Its customizable website referral form ensures complete and secure referral information delivery. It sends automated patient reminders and notifications and automatically updates the information back to the referring provider.

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processing inbound patient referrals

Why HealthViewX

HealthViewX can be customized to accommodate workflow requirements unique to each care organization instead of the one-size-fits-all approach and can enhance operational efficiency. HealthViewX referral workflow orchestration ensures better connectivity and patient health outcomes.

HealthViewX is the ONLY standalone Patient Referral Management solution that has achieved Meaningful Use Stage 3 for “Transition of care”. HealthViewX customers enjoy MU benefits as referrals transferred using the platform can be counted for MU credits, and AMC report can be generated directly from the application seamlessly.

Inbound & outbound medical referral management in healthcare

Key benefits our customers have experienced after implementing HealthViewX Referral Management Solution

 
A large university experienced a 67% reduction in referral processing time
 
An FQHC experienced a 45% increase in the number of referral loop closures.
 
A dental specialty clinic saw a 50% increase in the efficiency of referral coordinators
 
A large hospital reduced its manpower operational expenses by 15%
 
An ACO experienced a 90% reduction in incomplete / inappropriate referrals
 
An imaging center experienced a reduction in patient referral leakage by 40%

Testimonials

"We at VCC chose HealthViewX based on its unique capability to easily automate insurance pre-authorization forms, smart provider search, read and write data back to EMR, referral loop closures, and the end-to-end referral management cycle."

Dr. Kelly Motadel, CMO - Vista Community Clinic

"We are impressed with the improved referral relationships between our primary care and specialists. The easy of communication improves care and patient experience."

David Printy | Medical Professional Services Inc

"We partnered with HealthViewX to implement a new centralized referral process to improve user efficiency and, most importantly, reduce referral leakage. Since implementing HVX, we have seen a 67% decrease in processing time which has nearly resulted in doubling staff efficiency. HVX’s ability to provide clear referral order metrics has been one of the most beneficial features they have to offer. I have recommended HVX to another healthcare facility already."

David Ramirez, Clinical Support Technician - Altura Centers for Health

Don’t just take our word for it. Book a no-obligation demo, see firsthand how HealthViewX can streamline and transform your referral process.